Bailey Place Insurance named a 2025 Best Practices Agency

Bailey Place Insurance is proud to announce its recognition as a 2025 Best Practices Agency by the Independent Insurance Agents & Brokers of America (IIABA). This prestigious designation names Bailey Place Insurance among the top-performing independent agencies nationwide for operational excellence, customer service, and industry leadership.

With offices in Ithaca, Dryden and Cortland, Bailey Place Insurance has built a reputation for delivering personalized insurance solutions and exceptional service to families and businesses across Central New York. The Best Practices recognition reflects the agency’s commitment to innovation, integrity, and continuous improvement in a rapidly evolving insurance landscape.

“We are honored to be named a Best Practices Agency,” said Jeremy Boylan, Vice President at Bailey Place Insurance. “This significant achievement is a testament to the hard work of our entire team and our dedication to our clients and communities.”

About the Best Practices Study

Since 1993, Reagan Consulting and the Big “I” have partnered to produce the Best Practices Study, a comprehensive review of the top-performing agencies across the country. The study compiles benchmarking data on key metrics of agency performance and value, including revenue growth and profitability, financial stability, expense management, and sales and operations productivity.

Every three years, Reagan Consulting and the Big “I” invite insurance companies, state association affiliates, and other industry organizations to nominate agencies they consider to be among the best in the industry across various revenue categories. Nominated agencies are then invited to participate in the study by completing an in-depth survey detailing their financial and operational year-end results. These results are scored and ranked objectively to determine which agencies earn the Best Practices Agency designation.

Bailey Place Insurance’s inclusion in the 2025 Study means its performance will help shape the foundation of the 2025 Best Practices Study and guide the next two years of benchmarking and industry insights.

A Legacy of Service Since 1858

Bailey Place Insurance traces its roots back to 1858, making it one of the oldest privately owned insurance agencies in New York State.

In addition to its longevity, Bailey Place Insurance has been recognized for its community involvement and workplace culture. The agency was awarded Erie Insurance’s “Giving Network Agency of the Year” for outstanding community service and was named one of the “Best Places to Work” by the CNY Business Journal. It has also been voted the Finger Lakes’ favorite insurance agency two years in a row.